Organizational
Perspective
Meaning
· An organizational
perspective is the way that an organization defines the roles and the personnel
that are needed and responsible for given processes within the body of the
organization.
· This would be job
descriptions, skills, or educational requirements that are required to hold
different positions.
· This also
includes the plans for growth and expansion and what will be needed to
accomplish those goals.
Organization
· A consciously
coordinated social unit, composed of two or more people, that functions on a
relatively continuous basis to achieve a common goal or set of goals.
· Groups of people
who work interdependently toward some purpose.
·
A managed system
designed and operated to achieve a specific set of objectives.
Organizational Structure
§ Defines how job tasks are formally divided,
grouped, and coordinated.
§ The division of labour as well as the patterns
of coordination, communication, workflow, and formal power that direct
organizational activities.
§ Reflects its culture and power relationships
(McShane & Glinow, 2000).
Fundamental requirements of
organizational structures
§ The division of labour into distinct tasks.
§ The coordination of that labour so employees
can accomplish common goals.
Fundamental Concepts
§ Differentiation
§ Integration
Differentiation
§ Internal environment created by job
specialization and the division of labour.
– the work of the organization is subdivided
into smaller tasks.
– different people or groups often perform
specific parts of the entire task.
Integration
§ Differentiated units are put back together so
that work is coordinated into an overall product.
§ Coordination would link the various parts of
the organization to achieve the organization’s overall mission.
Elements of Organizational Structure
Vertical Structure
Ø Authority in organizations
Ø Hierarchical levels
Ø Span of control
Ø Delegation
Ø Decentralization
Horizontal structure (departmentalization)
§ Functional
§ Divisional
§ Matrix organizations
The vertical structure
§ Authority
in organizations
Ø The legitimate right to make decisions and to
tell other people what to do.
Ø Authority resides in positions rather than in
people
Ø Top to bottom
§ Span of
control
Ø Number of people reporting directly to the
next level in the hierarchy
Ø Narrow spans build a tall organization
Ø Wide spans create a flat organization
§ Delegation
Ø Assignment of authority and responsibility to
a subordinate at a lower level.
Ø Responsibility means the assignment of a task
that an employee is supposed to carry out
Ø Accountability means the expectation that
employees perform a job, take corrective action when necessary, and report
upward on the status and quality of their performance.
§ Decentralization
Ø The delegation of responsibility and authority
Ø In a centralized organization, important decisions
usually are made at the top.
Ø In decentralized organizations, more decisions
are made at lower levels.
The horizontal structure
§ As the tasks of organizations become
increasingly complex, the organization inevitably must be subdivided or
departmentalized.
§ Departmentalization specifies how employees,
and their activities are grouped together, such as by function, product,
geographic location, or some combination.
§ Functional
structure
Ø Jobs and departments are specialized and
grouped according to business functions and the skills they require production,
marketing, human resources, research and development, finance, accounting and
so forth.
Ø Organizations with functional structures are typically centralized to coordinate their activities effectively.
§ Divisional
structure
Ø Type of departmentalization that groups
employees around outputs, clients, or geographic areas.
Ø Divisional structures are sometimes called
strategic business units because they are normally more autonomous than
functional structures and may operate as subsidiaries rather than as
departments of the enterprise.
§ Matrix
Structure
Ø Matrix structures usually optimize the use of
resources and expertise, making them ideal for project-based organizations with
fluctuating workloads.
Ø Matrix structures focus technical specialists
on the goals of serving clients and creating marketable products.
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